Our Product
Amplify Insights is a unified platform that gathers and interprets customer reviews from multiple channels. With an intuitive interface, you can quickly spot trends, address issues, and elevate the customer experience across all your locations and products.
Unified Dashboard
Monitor reviews, track performance, and respond to feedback—all in one place. No need to juggle multiple tools or accounts.
Instant Insights
Get real-time sentiment analysis and key metrics to stay ahead of customer concerns, enabling swift action where it matters most.
Core Features
Amplify Insights offers three key solution areas that help you gain a competitive edge and build a stronger customer relationship.
Review Management
Collect and respond to customer feedback from multiple channels, ensuring consistent brand engagement and quick issue resolution across your entire footprint.
Competitive Analysis
Benchmark your locations or products against local competitors. Pinpoint where you outperform—and where you can improve—to stay ahead in the marketplace.
Location Analytics
Dive deep into store-by-store performance. Identify top-performing locations, detect anomalies, and replicate success across your entire network.
Key Use Cases
From multi-location oversight to in-depth analytics, Amplify Insights ensures you have the right tools to keep customers happy and loyal.
Multi-Location Management
Monitor and respond to feedback across all your branches in one dashboard. Simplify access for local teams and maintain consistent brand standards everywhere.
Advanced Analytics
Track customer sentiment in real time, identify service gaps, and measure the impact of operational changes—all backed by data-driven insights.
Sentiment & Trend Detection
Identify emerging themes and measure brand sentiment across multiple channels in real time. Amplify Insights automatically tags and categorizes feedback, helping you quickly address issues and replicate successes.
Key Target Markets
Built for industries where customer feedback directly influences success. We specialize in:
Gyms & Fitness Centers
Boost member satisfaction by spotting trends in equipment usage, class feedback, and staff interactions across all your fitness locations.
Restaurants
Deliver consistent culinary experiences by analyzing diner sentiment, monitoring menu preferences, and quickly addressing service issues.
E-commerce
From small online shops to global e-commerce, unify product reviews into one platform to streamline your feedback loop and refine your offerings.
Elevate Your Customer Experience
Amplify Insights offers a streamlined, scalable solution for collecting, analyzing, and acting on customer feedback—no additional overhead or external integrations needed.
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